Trending news

PreviousNext
Home | News | Receptionist Job in Kahawa West, Nairobi, Kenya

Receptionist Job in Kahawa West, Nairobi, Kenya

By // News
DAILY POST: Receptionist Job in Kahawa West, Nairobi, Kenya
The Kenyan DAILY POST Jobs and Careers 01:41
Jacaranda Health is a social venture that aims to set a new standard for maternity care in East Africa.
Our goal is to provide accessible, affordable, patient centered maternity and reproductive health services to low-income women.  
We are seeking to fill in the position of a hospital receptionist to work in our maternity hospital at Kahawa West.
The successful candidate will be responsible for coordinating all aspects of patient visit including receiving patients into our maternity hospital, recording and registering patients electronically, receiving payment for medical services and maintaining constant communication with nurses to attend to patient needs.
This role is critical to Jacaranda's goal of delivering quality customer service and maintaining superior patient satisfaction.
We seek someone who is organized, flexible, personable, and has strong commitment to providing friendly and respectful care to all women.
Duties and Responsibilities
·                     Receiving and handling clients of the clinic.  Managing optimal order of patient visits based on patient emergencies, type of patient visit and order of clients in line
·                     Maintaining a customer-friendly reception and waiting room area
·                     Receiving and documenting payments of clinic fees from clients
·                     Assuring patients’ medical and service needs are met. Monitoring patient service feedback and resolving complaints and service issues and arranging patient transfers and referrals to other clinics as necessary.
·                     Handling all telephone enquiries about Jacaranda health and taking messages promptly, courteously and efficiently; Collection and maintenance of relevant telephone contact details.
·                     Entering clinic data into our medical records system, inventory tracking, and billing/payment systems
·                     Contacting patients by phone or SMS for schedule reminders and feedback on missed appointments
·                     Keep telephone operation records to ensure the monthly telephone bills are kept under check  and creating daily, weekly, and monthly reports of clinic financial and operational data 
·                     Any other duty that may be allocated by the supervisor from time to time
The desired candidate should possess the following:
·                     Diploma in Business Administration/Management, Secretarial studies or ir its equivalent from a recognized institution
·                     2+ Years proven experience in hospital reception/front office administration (experience in electronic and non electronic medical records management is an added advantage)
·                     Excellent oral and written communication skills  (English and Swahili) and ability to communicate effectively with clients and with the team  with good understanding of front office management
·                     Ability to build good rapport with clients and be extremely calm, courteous and friendly at all times, in particular in emergency or difficult situations
·                     Enthusiasm for improving exceptional quality of service to patients and suggesting improvements to clinic operations
·                     Highest degree of honesty, integrity, confidentiality with strong work ethic and willingness to work long hours as necessary
·                     Excellent Computer use skills especially in MS suite (Excel, Word, PowerPoint) and Google products.
Interested candidates may apply by:
Completing the online form available by pasting this link into your web browser: http://goo.gl/qIfVzn   
Submitting the current resume’ and cover letter to jobs@jacarandahealth.org.
Only applicants that have completed the online form as well as submitted their CVs will be considered.
Unfortunately, due to the volume of applications received, we will not be able to confirm all submissions.
The deadline for submitting applications is January 15, 2014.

2012 The Kenyan DAILY POST. All Rights Reserved. - Designed by Denno

Do you have a story that you would like us to publish? Send it to story@africanseer.com

Tagged as:

No tags for this article

AfricanSeer Articles

Write Your Comment

Nigerian Movies

TOP STORIES EXTRA

Agya Koo Bank Manager

eatures: Alex Kofi Adu aka Agya Koo, Akwasi Boadi, Nana Ama Mac Brown, Akrobeto The quest for money and the desire by parents and their daugthers
Agya Koo Bank Manager

Asem Asa

Features: Mercy Asiedu, Michael Afranie, Samuel Ofori
Asem Asa

S3x Game

Features: Tina Osei Owusu, Samuel Ofori,Penzel Akwasi Appiah, O.J Black, George Berthou, Stella Fosu Dankwah
S3x Game

Burning Desire

A fortunate meeting with Goodluck puts Tracy on the supposed right track and with time moving faster than her mentor,a feeling of superiority starts creeping
Burning Desire

DRAMA as woman storms Kariobangi Church baying for the Pastor’s Blood. (VIDEO)

There was drama in a Kariobangi’s God’s Great Favour Church after a 40 yr old woman stormed the church breathing fire and threatening to kill
DRAMA as woman storms Kariobangi Church baying for the Pastor’s Blood. (VIDEO)

RISPER FAITH wants to get saved, MEN no more B()()TIES from her.

Bootylicious socialite, Risper Faith, who is known for her crazy party life and public display of flesh, now claims that she is tired of living
RISPER FAITH wants to get saved, MEN no more B()()TIES from her.

Watch Ella Matins Picture saying, After Dating a President, I Can’t Date an Ordinary Man……..

Top Beninoise musician and actress, Ella Matins, has revealed that her embarrassing moment in life was when she performed alongside DJ Arafat and during the
Watch Ella Matins Picture saying, After Dating a President, I Can’t Date an Ordinary Man……..

James Town

Starring: Patience Ozokwo, Gbenga Richards,Yvonne Jegede SYNOPSIS:Jimmy(Zikora Rocnine) a younger brother to a leader of a gangster(Gbenga Richards) was a witness in a murder scene that
James Town

Boys Of Amageddon

Sequel to James Town Starring: Patience Ozokwo, Gbenga Richards,Yvonne Jegede SYNOPSIS:Jimmy(Zikora Rocnine) a younger brother to a leader of a gangster(Gbenga Richards) was a witness in a
Boys Of Amageddon

Oseifuo

Features:Michael Afranie, Naana Hayford, Rose Mensah, Katawire
Oseifuo

Annie Idibia 'Challenges' Husband With 24 Carat Gold Iphone

  Nigerian entertainers or celebs will not stop amusing their fans with some of their statements which does not go with actions. Recently, despite all his achievements,
Annie Idibia 'Challenges' Husband With 24 Carat Gold Iphone

I Will Marry Fela In Heaven—Wife, Laide Kuti

Third wife of late Fela Anikulapo Kuti, Laide, has revealed that her late Afrobeat king was a man who built his family and had control
I Will Marry Fela In Heaven—Wife, Laide Kuti

I stand in solidarity with mothers of Chibok girls – Alicia Keys

Nigeria – A heavily pregnant Alicia Keys joined a small group of protesters outside the Nigerian consulate in New York on Tuesday demanding the release
I stand in solidarity with mothers of  Chibok girls – Alicia Keys

Comedian Billy Eichner accuses Burger King of copying his street act in new advert

Comedian Billy Eichner is accusing Burger King of stealing his act in their new advert. The funnyman believes that the fast food chain has ripped off
Comedian Billy Eichner accuses Burger King of copying his street act in new advert

Secret Lover - Nigerian Nollywood Ghanaian -2

Ifeoma finds love love again when she met Kojo but how real is this love and how long will it last when Uju is on
Secret Lover - Nigerian Nollywood Ghanaian -2

Secret Lover - Nigerian Nollywood Ghanaian -1

Ifeoma finds love love again when she met Kojo but how real is this love and how long will it last when Uju is on
Secret Lover - Nigerian Nollywood Ghanaian -1

DIVORCE RUMOUR: TIWA SAVAGE AND TEE BILLZ, THIS WAS WHAT YOU SAID IN DUBAI

There is always much attention given to every celebrity marriage in all parts of the world. It always comes with glitz and glamour. The entertainment industry
DIVORCE RUMOUR:  TIWA SAVAGE AND TEE BILLZ, THIS WAS WHAT YOU SAID IN DUBAI

Actress Ann Njamenze Still Bitter About Her Past life & Experience

Veteran Nollywood actress, Ann Njemanze, now Mrs. Ojieson is indeed a very strong woman. She has weathered so many storms enough for a life time.
Actress Ann Njamenze Still Bitter About Her Past life & Experience

Stephanie Okereke Now Working With Queen Of England

Stephanie Okereke Linus is currently working with The Queen of England on a youth empowerment initiative. The Imo State born actress was recently chosen as
Stephanie Okereke Now Working With Queen Of England
Go Up!